Request service
Already an HT Blinds customer and something needs attention? Submit a service request below. The same team that built and installed your shades handles it — no call centre, no third party. Every product we make is backed by the HT Worry-Free Warranty.
Submit your service request
Fill in the form and we'll review it and arrange the fix. The more detail you give, the faster we can help.
- Your name and the install address.
- The product and which window(s) it affects.
- A short description of what's happening — and a photo or short video if you have one.
What happens next
- We review your request — usually within one business day.
- We confirm the details — we may follow up for a photo, measurement, or timing.
- We arrange the fix — handled by the same crew that built and installed your shades, under the HT Worry-Free Warranty.
Looking for something else? Start a new quote on our Contact page, or read the details of the HT Worry-Free Warranty.